Best for NYC: Best Practices, Talking And Not

by Don Friedman on February 23, 2016

In the process of discussing our practices for the Best for NYC Challenge I’ve talked about talking  about our work as a form of education for the public, and I’ve talked about talking about our process to keep our employees up to date. That’s a lot of talking, which raises the question: when to shut up?

The short answer is that we don’t talk about projects that our clients want kept quiet. There are a number of pretty nice buildings that we’ve worked on that I can’t talk about other than to say that they are “government-owned properties that may, or may not, be in the Western Hemisphere.” There are a number of other projects that can’t be described without talking about private clients’ personal lives. For both types of projects, I’d love to talk about our work, but it’s not in our clients’ interest so I don’t.

Unlike lawyers or doctors, engineers don’t have a general obligation to keep quiet, but part of being a professional is knowing when to keep quiet.

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